on all orders over $50.00

Shipping & Returns

All items will ship out as soon as possible. Please allow 7 business days from when order is placed. It will most likely be sooner.'

'Shop with Confidence'

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We strive to keep the customer happy, so please contact us with any concerns you may have regarding your order.

All items purchased from The Memory Nest are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We understand how disappointing it is to receive your items damaged. It is our responsibility to make sure your order is complete and perfect prior to it leaving our warehouse. It is the responsibility of the postal service to deliver your package to you.

Since we have no control of your order once it leaves our warehouse we currently offer an insurance option that can be purchased at the time of checkout. We encourage you to purchase the insurance option. Purchasing this option gives you the ability to make a claim with the postal service and arrange to have your money refunded if your package is damaged, lost or stolen. Please understand that without this insurance the postal service will not process any claims.